The Financial Services Guide (General Insurance) contains information about our services and charges, your rights as a client and other things you need to know in relation to insurance matters including how any complaints you may have will be dealt with.

Financial Services Guide
Issued: 1^st December 2018

Austbrokers Countrywide
Countrywide Insurance Group Pty Ltd
Australian Financial Services Licence No. 511363
ABN 49 625 733 539

Issued on behalf of the following entities:

• Austbrokers Countrywide
• Austbrokers Countrywide Direct
• Professionals Australia Insurance Broking
• Member Advantage Insurance Broking
• John Smith Insurance Group
• Hamilton & Hamilton Insurance Brokers
• Hive Empire Pty Ltd
• Member Advantage Pty Ltd

At Countrywide Insurance Group Pty Ltd, ABN 49 625 733 539 we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).

This Privacy Policy applies to personal information collected by us and explains how we collect, use, disclose and handle it as well as your rights to access and correct your personal information and make a complaint for any breach of the APPs.
Download our full privacy policy here.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images and software, is the property of Countrywide Insurance Group Pty Ltd (“Austbrokers Countrywide”) and is protected by Australian and international copyright laws (unless previously public domain) and are not to be reproduced or distributed for any purpose without written consent of Austbrokers Countrywide.

The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Countrywide Insurance Group Pty Ltd and protected by Australian and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.

Copyright © 2004-2017 Countrywide Insurance Group Pty Ltd. ABN 49 625 733 539. All rights reserved.

Disclaimer

For Australian Residents only

All the material published electronically on this site is for information purposes only. Countrywide Insurance Group Pty Ltd does not guarantee that the information is complete or correct.

Countrywide Insurance Group Pty Ltd does not accept any responsibility for loss or damage suffered by any person or body relying directly or indirectly on any information contained within this site.

The information on this website is general in nature and may not be relevant to your individual circumstances. You should refrain from doing anything in reliance on this information without first obtaining suitable professional advice. You should obtain and consider a Product Disclosure Statement (PDS) before making any decision to acquire a product.

Electronic Messages

If you are not an authorised recipient of e-mail from Austbrokers Countrywide, please contact Austbrokers Countrywide immediately by return E-mail or by telephone on +61 3 9835 1300. In this case, you should not read, print, re-transmit, store or act on the E-mail or any attachments. Please destroy the message and attachments. The E-mail and any attachments are confidential and may contain legally privileged information and/or copyright material of Austbrokers Countrywide or third parties. You should only re-transmit, distribute or commercialise the material if you are authorised to do so. This notice should not be removed.