Austbrokers Countrywide is one of the largest suburban insurance brokers in Victoria. Based in brand new offices in Caribbean Park, Scoresby we are perfectly situated to suit anyone residing in the eastern or south eastern suburbs of Melbourne.

We have a full time opportunity to join our commercial insurance team. You will receive great support and a first class environment by joining a high performing and dedicated team. This role will see you manage an existing portfolio and provide an excellent opportunity for you to grow and expand your own book of clients. More specifically, your duties will include:

• Develop and maintain meaningful relationships with clients
• Promote Austbrokers Countrywide within the local business community
• Provide advice to clients about their business insurance needs
• Management and maintenance of budget and debtors
• Seek opportunities to grow and expand your portfolio

We expect that you will have experience in insurance, either as an assistant or even in a call centre environment and looking to take the next step in your career. We will highly regard candidates with the willingness to identify and develop new business opportunities. Ideally you will also have excellent communication skills and have a friendly and personable nature.

Salary on offer is negotiable but will include incentive program and staff benefits.

To apply please send your information to recruit@abcountrywide.com.au

We have a Full time opportunity for a Claim Specialist to manage a Portfolio of Property, Motor and Commercial Claims.

As part of our team, you will provide a professional and efficient service to our clients and brokers, while working with underwriters to provide the best claims outcome for our clients.

Key Responsibilities

• Managing a portfolio of insurance claims
• Processing and lodgment of insurance claims
• Responsibility for timely management of claims
• Providing claim advice to clients and brokers
• Engaging with clients, insurers, assessors and repairers
• Working as part of our team to deliver exceptional customer service to all our customers

Skills & Experience

• Provide Superior Customer Service
• Be results driven while maintaining integrity
• Have sound analytical and decision making skills
• Attention to detail and excellent problem solving skills
• Work well in a collaborative team environment
• Be able to build solid business relationships with internally and externally
• Previous experience in a claims handling role.

Reporting to the Claims Manager, your working hours are 37.5 hours per week, Monday to Friday 8.30-5.00pm.

In return we offer a workplace with team participation and support, a professional working environment and ongoing education and training.

Salary is above the award and commensurate to experience.

To apply please send your information to recruit@abcountrywide.com.au