Product Specialists
Business – Commercial and Corporate
Emma Penberthy
Team Leader & Account Manager
As a Corporate Account Manager, I specialise in corporate insurance for a range of businesses, including hair and beauty and Telstra stores. With over 11 years experience I focus on building strong relationships with my clients and insurers, to find the best options based on a genuine understanding of the risks they’re facing.
Kate Strode
Team Leader & Account Manager
I am a Commercial account Manager with over 17 year experience in the insurance industry. I specialise in small to medium businesses of all industries.
I pride myself on providing expert knowledge and advice to my clients to make sure we match the right products with their individual business needs. I have a strong emphasis on delivering service to my clients in a timely efficient manner.
Tom Sullivan
Team Leader & Senior Risk Manager
A Senior Risk Manager at Austbrokers Countrywide with over 10 years’ experience in the insurance industry. My focus involves servicing the risk and insurance needs of corporate clients by identifying exposures and recommending tailored insurance solutions. My services include risk management advice, technical claims handling assistance and detailed reporting in all areas to assist with the management of an insurance program.
Kristin Iaccarino
I am an Account Manager specialising in Business Insurance for a range of Industries. I have over 12 years’ experience, with a focus on customer service and building relationships.
I use up to date knowledge and Insurer connections to provide tailored solutions to protect my clients and their business.
Susan Jackson
As a Senior Risk Manager with 15 years in the insurance industry, I am confident in being able to provide tailored insurance solutions and risk transfer strategies for your business. My advice is professional, well researched and my extensive knowledge, strong relationships with insurers, negotiation skills, and legal background enables me to offer my clients the best possible insurance outcomes.
Phillip O’Brien
As an Account Manager in the corporate team at Austbrokers Countrywide, I specialise in the commercial area of insurance and manage programmes for clients in the industrial, retail, professional and service industries. With over 30 years’ experience I pride myself on providing excellent service and advice to my clients whilst looking after their insurance needs and requirements. I enjoy working with my clients to ensure they get the best insurance advice and service and when the unfortunate does happen, I am there to assist in getting their claim settled.
Karla Sheppard
As an Account Manager with 10 years’ experience I have the ability and expertise to deal in a range of corporate products to help service my client’s. My strong relationships with the insurers provide the opportunity to negotiation a product best suited for your business. I take pride in giving my clients the understanding of what their insurance covers by using plain english terminology. By building a bond with my clients I’m able to deliver advice on risk exposures as the business grows.
David Waterford
I am a senior account manager specializing in Business insurance for SME clients. With over
29 years insurance experience I am well qualified to provide advice and tailor insurance products to meet my clients specific needs and requirements with a reputation for quality service of client’s insurance needs.
Marc Wilson
With over 25 year’s experience in the insurance industry, I specialise in providing my clients with quality insurance programs and comprehensive risk management solutions. Having had exposure over this time to roles as an underwriter and claims specialist, I am well equipped and more than comfortable managing all facets of your insurance needs, from setting up an initial program, negotiating annual renewals and importantly being there if disaster strikes. With these skills, my customer service focused attitude, and the assistance and backing of driven, knowledgeable colleagues, my clients enjoy piece of mind and a real comfort that their hard work and livelihoods are protected.
Paul Zachariah
I am a Senior Insurance Broker specialising in business insurances for corporate clients, including the transport industry and most other commercial enterprises. With over 30 years insurance experience I maintain a reputation for the highest level of quality service of my clients’ insurance needs. I am well qualified to provide advice and to tailor make an insurance programme to meet your specific requirements.
Professional Risks
Vincent Rizzuto
Team Leader & Account Manager
With 15 years’ experience in professional risks and financial lines insurance products, I operate across all financial lines, including Medical Malpractice, Professional Indemnity, IT Liability and Management Liability. I have the ability to analyse policy wordings and highlight coverage differences, to better inform clients in need of an insurance programme that will protect their business.
Richard Aumann
As an Account Manager specialising in the Professional Risks area, I focus primarily on the resources sector in association with The Australasian Institute of Mining and Metallurgy (AusIMM). I represent many types of clients within the business community and specialise in small and medium sized enterprises. Advice and service are paramount along with sourcing insurance products to complement the client’s needs.
Yvonne Coleman
With over 13 years’ experience in the insurance industry and various roles across underwriting and credit control, my expertise lie in professional risks and financial lines insurance products including Professional Indemnity, IT Liability, Management Liability and Cyber risks.
As your Account Manager, the personal values I pride myself in are efficiency, transparency, exceptional communication and superior customer service.
My clients are always my core focus and I enjoy, and get a sense of achievement, in sourcing the best policy coverage to fulfil your business needs.
Allie Dobiecka
As an Account Manager in the Professional Team, I specialize in Professional Indemnity, IT Liability, Management Liability and Cyber Liability insurance products. I also have a background in domestic and commercial insurance products to ensure that I am able to advise clients on a broad range of risks and insurance products to best suit their needs. With over 10 years’ experience in managing insurance programs for clients, I pride myself in offering a friendly and professional service, striving to manage your insurances so that you can concentrate on the things that matter most. My clients come from a diverse range of industries including engineering, construction, mining, accounting, IT and the broader consultancy market.
Wade Cadman
With more than 10 years’ experience within the insurance industry across a range of commercial insurance products I specialise in professional indemnity, and financial lines products. I am enthused by building a tried and tested insurance program to elevate risk exposures for my clients. This will involve reviewing, and negotiating with the market to ensure clients are protected appropriately. When the unfortunate event of a claim occurs, I can provide my expertise in steering through the sometimes daunting process.
Stuart Gradie
A Risk Adviser and Insurance Specialist of over 24 years experience, I specialise in Financial and Professional Insurance products and services. I have a strong focus on client advocacy, including outcome focused, needs analysis and strategic thinking with a local and global perspective. Skills include policy construction, coverage and premium negotiation, understanding client needs, problem solving, financial analysis, risk profiling, leadership and management.
Jessica Guglielmino
I have been in the Insurance Industry for 4 years, initially starting in workers compensation claims and then moving across to broking. I specialise in the Professional Indemnity sector and manage a portfolio across a diverse range of occupations. My expertise lie in identifying the exposures and risks associated with in my clients industry. I believe it is important to be able to provide them with the peace of mind that that they have a policy in place that will protect their business and livelihood.
Personal Insurance
Nia Diamantikos
With over 25 years experience in the insurance industry, I have held various roles as an underwriter, a claims officer and been a personal lines broker since 1998. Exposure to all these areas has allowed me to develop a comprehensive insight into the workings of the industry and I am able to impart this knowledge to assist my clients in all facets of their personal insurance needs.
Terri Johnston
As Personal Insurance Manager for over ten years, I have extensive client relationship and account management skills. With strong team leadership skills, I am skilled in problem solving and responsive to the needs of clients and co-workers. I am highly organised, structured, solution and results driven with an ability to communicate at all levels.
Renee Gentz
A vibrant new member with 4 years of experience in the direct insurance industry. My time spent with Suncorp gave me a great introduction to allow me to understand our clients’ insurance needs. With more experience to come, my goals of providing exceptional service to my clients will also give me the opportunity to support them in their needs and management of their claims.
